Payment Policy:  Selected applicants will be asked to submit a non-refundable deposit upon acceptance. If for any reason the trip is canceled your deposit can be refunded or applied to a future trip.

Payment balance must be paid in full more than 60 days ahead of departure. Payment may be made by e-transfer or certified check or money order.

Interact or E transfers often have a monetary limit and therefore can be accepted in instalments. Contact CoDA directly to make arrangements.

Credit card payment can be made through Pay Pal.

Refund Policy:  Deposits may be refunded in cases where a substitute participant is found, however generally cancellations made more than 60 days before departure can have deposit applied to a future trip.

Cancellations between 59-30 before departure are subject to a 50% return of the trip cost.

For cancellations made less than 30 days before departure no refund will be payable.

The Booking Contract:  Upon email confirmation of the receipt of your deposit, your booking is confirmed. Please check your email and junk folders within the week following your deposit. You must be at least 18 years of age to make a booking. You agree to provide full, complete, and accurate information to CoDA. Please ensure that names are exactly as stated in the relevant passport. 

Prices, Surcharges and Taxes:  Trips are priced and advertised inclusive of applicable taxes. CoDA will not increase the price of your Trip after you have paid in full. Prior to this time, CoDA reserves the right to correct errors in the prices of confirmed trips. CoDA also reserves the right to increase the price of confirmed trips solely to allow for increases which are a direct consequence of exchange rates relevant to the package.

Cancellation by CoDA due to Unavoidable & Extraordinary Circumstances:  CoDA has the right to cancel your confirmed trip before departure without paying a cancellation charge in the event of “unavoidable and extraordinary circumstances” occurring at your trip destination or its immediate vicinity and significantly affecting the performance of the holiday or significantly affecting the transport arrangements to the destination.

In these circumstances, CoDA shall provide you with a full refund of the monies you have paid but will not be liable to pay you any additional compensation. Please note that your right to cancel in these circumstances will only apply where the Canadian Foreign Travel Advisory has changed its advice to warn against travel to your destination or its immediate vicinity after the date of your booking. For the purposes of this clause, “unavoidable and extraordinary circumstances” means warfare, acts of terrorism, significant risks to human health such as the outbreak of serious disease at the travel destination or natural disasters such as floods, earthquakes or weather conditions which make it impossible to travel safely to the travel destination.

Intake/Emergency information and Travel Insurance: CoDA has the right to refuse an applicant who has has not submitted their emergency information or shown proof of travel insurance.

Privacy Policy:  Any personal information provided will be held in the strictest confidence. Such information will only be used to plan a safe enjoyable experience.

Health and Safety:  CoDA has on the ground networks which keep us informed and up-to-date on all local situations in which we operate. Our passengers’ safety is of the utmost priority and we rely on these networks to allow us to make the operational decisions necessary to keep our trips running safely. CoDA takes all reasonable measures to ensure your safety and enjoyment while traveling with us.  For further reference, we also recommend that you check your government’s travel advisory for any country to which you are travelling.

CoDA reserves the right to deny you permission to travel or participate in any aspect of a trip at any time and at your own risk and expense where CoDA determines that your physical or mental condition renders you unfit for travel or you represent a danger to yourself or others. CoDA may refuse to carry anyone with certain medical conditions if reasonable accommodation or alternatives cannot be arranged.  CoDA makes no representations and gives no warranties in relation to the availability or standard of medical facilities in those regions.

Special Requirements:  Any special requirements must be disclosed to CoDA 60 days before departure within your intake form.   CoDA will use reasonable efforts to accommodate special requirements or requests but this is not always possible given the nature of the destinations visited and availability of options outside a planned itinerary. All food allergies and dietary restrictions must be disclosed to CoDA at the time of booking but CoDA cannot guarantee that dietary needs or restrictions can be accommodated. Any special requests or requirements do not form part of these Terms or the contract between you CoDA and CoDA is not liable for any failure to accommodate or fulfill such requests.

Flexibility:  You acknowledge that the nature of foreign travel requires flexibility and will permit reasonable alterations to products, services, or itineraries by CoDA. The route, schedules, accommodations, activities, amenities, and mode of transportation are subject to change without notice due to unforeseeable circumstances or events outside the control of CoDA (including but not limited to illness, mechanical breakdown, flight cancellations, strikes, political events, and entry or border difficulties). No reimbursements, discounts, or refunds will be issued for services that are missed or unused after departure due to no fault of CoDA, including your removal from a Tour because of your negligence or breach of these Terms.

Optional Extras:  “Optional Extras” refers to any activity, transportation, meal, product, or service not expressly included in the trip itinerary or price of the Trip and do not form part of the Trip. You agree that any assistance given by CoDA’s representative(s) in arranging, selecting, or booking, any Optional Extras is purely at your request and the CoDA makes no warranties and expressly disclaims any liability whatsoever arising from participation in Optional Extras or any information provided by any representative of CoDA regarding any Optional Extras. You release CoDA from all claims and causes of action arising from any damages, loss of enjoyment, inconvenience, or injuries related to or arising from participation in or booking of Optional Extras.
 You acknowledge and agree that any liability for loss, damages, death, personal injury, illness, emotional distress, mental suffering, or psychological injury or loss of or damage to property associated with Optional Extras is the sole responsibility of the third party providing that service or activity.


Prompt Assistance
:  If, while you are on holiday, you find yourself in difficulty for any reason, CoDA will offer you such prompt assistance as is appropriate in the circumstances.

Images and Marketing:  You agree that, while participating in a trip, images, photos or videos may be taken by other participants or CoDA that may contain or feature you. You consent to any such pictures being taken and grant a perpetual, royalty-free, worldwide, irrevocable license to CoDA to reproduce for the purposes of marketing and promotions in any medium whatsoever without any further obligation or compensation payable to you.

Code of Conduct:  Participants agree to respect the laws of the country that the trip is taking place in and act appropriately according to local customs. Participants agree to act in a respectful manner to other trip participants including local partners. Any concerns, issues or complaints should be taken directly to CoDA’s representatives.  Participants agree to participate fully in all aspects of the work to be undertaken with the project partners, which will be determined in a collaborative manner at the beginning of the trip

Teamwork and collaboration are central to the success of the trip project. Respect for different opinions and flexibility are required for creating consensus and successful outcomes. Participants agree, to the best of their abilities, to engage in a flexible and supportive manner throughout the trip project.